Privacy Policy
This Privacy Policy explains how Click Clack Labs, operator of Outposters (“we,” “us,” “our”), collects and uses your information when you use outposters.com.
Information we collect
- Order & contact info, your name, email, shipping address, and the trail/style/size you order.
- Payment info, processed by Shopify; we receive confirmation and the last digits, never your full card number.
- Email sign-ups, if you join our list or request a trail, we store your email and that request.
- Usage data, basic analytics (pages viewed, device, approximate location) to improve the Site.
How we use it
- To produce, fulfill, and ship your order, and provide support.
- To send your discount code, order updates, and, if you opt in, marketing.
- To operate, secure, and improve the Site.
Service providers we share with
We share only what’s needed with trusted providers who process data on our behalf:
- Shopify, checkout & payments
- Printful, printing & fulfillment (receives your shipping details)
- Klaviyo, email
- Algolia, search
- Vercel & Cloudflare, hosting & content delivery
We do not sell your personal information.
Cookies & tracking
We use cookies and similar technologies (local storage, pixels) in a few categories:
- Strictly necessary, required for the site to work: your cart, checkout, and security. These are always on and don’t require consent.
- Analytics, help us understand how the site is used so we can improve it (e.g. which trails and styles people view).
- Marketing, let us show relevant offers and measure campaigns, including our email platform’s on-site tracking (Klaviyo) and any advertising pixels.
When you first visit, we ask for your choice and load non-essential (analytics/marketing) cookies only if you accept. You can change your choice anytime by clicking (also in the footer), or by clearing cookies in your browser. If you’re in a region with a “Do Not Sell or Share My Personal Information” right (e.g. California), declining marketing cookies serves as your opt-out signal; we also honor Global Privacy Control (GPC) browser signals where required.
Data retention & your rights
We keep order records as needed for our operations and legal obligations. Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of marketing. To exercise these rights, contact us below. You can unsubscribe from marketing emails at any time via the link in each email.
Contact
For privacy requests, email hello@outposters.com. Outposters is operated by Click Clack Labs.