Returns & Refunds

Every Outposters print is made to order and backed by our 14-day reprint-or-refund guarantee, any reason, no return shipping. If something isn’t right, we’ll fix it.

Our guarantee

If your print arrives damaged, defective, misprinted, or simply isn’t what you hoped for, email us within 14 days of delivery and we will send a free reprint or issue a full refund, your choice.

How it works

Email hello@outposters.com with your order number and, if the print arrived damaged, a quick photo. That’s it, you don’t need to ship anything back, and there are no return fees. Reprints go into production right away; refunds are issued to your original payment method within a few business days of approval.

Cancellations & order changes

You have 1 hour after checkout to change trail, style or size, just reply to your confirmation email. After that hour your print is in production, so orders generally can’t be changed or canceled, but contact us anyway and we’ll do our best to catch it before it prints.

Wrong or lost delivery

If your tracking shows delivered but the print never arrived, or it went to the wrong address, reach out within 14 days and we’ll make it right with a reprint or refund.

Questions? Email hello@outposters.com. Outposters is operated by Click Clack Labs.